SHOPPING GUIDE

About RAREMY

RAREMY is a "resale" E-Commerce store featured in luxury brands. Operated by
Rs-JAPAN.Inc which handles over 10,000 luxury items every month and manages 13 stores (including franchises)
Cultivating 18 years of know-how in the resale and auction business, we will provide well-selected name-branded items and rare items which is not so easy to find.

GUIDE

Registration

Enter your Email address and Password from "SIGN UP" or the icon at the top right. If you shop at the online store, or if you use a coupon, you need to register as a member. Once you have registered, your personal information will automatically be reflected in the order form next time. You can use the Wish list, will receive information about our upcoming items and special offers.

Purchase

You can search the items by Brand name and Category from navigation. You can also search by keyword from "Search" on the upper right. Once you decide on the item you want to purchase, click the "Add to Cart" button on the item page.

After you choose the item, click the "Checkout" button on the Cart Page. Please fill out the order form. If you have already signed up, you could omit your personal information from your next shopping. (you could even save your information on your device without signing up)

Finally, double-check your order to confirm your order. Click the "Place order" button and you're done. We will send you an automatic order receipt e-mail. If by any chance this e-mail does not reach you in a few minutes, please contact us or check your spam folder. After checking your order details, we'll send you an order confirmation e-mail.

Credit cards, PayPal, Amazon Pay, PayPay, and bank transfer are possible.

Handling credit card

Paypal

Amazon Pay

Bank transfer(Transfer fee will be borne by the customer)

If you cannot confirm the payment to the designated account within 7 days after ordering, it will be canceled.

◇ Transfer destination (in the case of Japan)
PayPay Bank
Suzume branch
Normally 4001476
F) Earth Japan Cay Rib

◇ Transfer destination (in case from outside Japan)
〇Bank Details for Transfer from Overseas
Sumitomo Mitsui Banking Corporation
KAMIOKA BRANCH
1-15-1, kamiokanishi, konan-ku, yokohama-shi,
Kanagawa, 233-0002, Japan
Savings Account Number: 6818466
Account Holder: RS-JAPAN CO., LTD
Swift Code: SMBC JP JT

Delivery charge

Domestic delivery (Sagawa Express)

All products are free shipping.

International delivery (Fedex)

It is set for each shipping country.
You cannot choose a delivery company.

Number of days to ship

You can specify the desired delivery date and time zone. (Only in Japan)
If you do not specify,
Bank transfer: We will ship within 2 business days after payment is confirmed.
Credit: After confirming your order, we will ship within 2 business days.

In principle, the reserve period is "one week".
If you cannot pay within the deadline, we will cancel.

About returned goods / defective products

In the case of "defective products and mistakes in our products", our shop will bear it.
If you have any accidents such as damage during delivery, please contact our shop.

Returned goods target

In the case of "defective products / mistakes in our products"

Time of return

It will be possible to refund if you contact us within 7 days after purchase.

Way of returning

Please contact us by email.
The purchase price will be transferred to the specified account within 7 days.

The product purchased at RAREMY will be operated by the CompanyBrand RakuichiI will buy 100%. If you want another product after purchase, we will guarantee the purchase even if it is no longer needed, so please use it with confidence.

Inquiries about this site service, purchase, etc. are accepted by phone or email. Please feel free to contact us.

Inquiries by email

info@raremy.tokyo

Inquiries from the phone

0120-978-254

Reception hours: 9: 00-12: 30 /13: 30-17: 30 (excluding Saturdays, Sundays, and holidays)