SHOPPING GUIDE

How to use

About RAREMY

RAREMY is a high-brand specialized high-end "resale" EC store.
A monthly luxury brand is dealt with more than 10,000 luxury brands, and it will be an online store specialized in the high brand operated by RS-Japan, which develops 13 stores (including FC). We will provide a large number of high-brand items and rare items that are carefully not reached the market, taking advantage of the reuse business and the actual know-how of the auction business over 18 years.

How to use

Member registration

You will have email addresses and passwords from the Login / Sign Up or icon at the top right. If you want to shop in online store or use coupons, you need member registration. If you register for the first time, you can omit your address etc. when you shop it next time.

Product purchase

You can search for products by brand and category from navigation. You can also search by keywords from "Search" in the upper right. If you have decided to put in the shopping cart, click the "Add to Cart" button on the product screen to get in the cart.

When the product is selected, click the "Go to the Procedure of Purchase" button on the cart page. Please fill in the required items according to the screen. If you register as a member, it is very useful to eliminate the entry of customer information when shopping next time.

Finally, please check once in the confirmation screen for your order.

After clicking the completion button below the order confirmation screen, you will receive an automatic delivery email for order confirmation for your email address. If this email does not reach a few minutes, please contact us as it may not have been ordered. After confirming the stock from our shop, we will send you an order confirmation email.

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About payment

Means of payment

Credit Card PayPal · Amazon Pay · Payment by bank transfer is possible.

Handling Credit Card

The following cards are available.

Paypal

Amazon pay

Bank transfer expiration date

Thank you within 7 days. If there is no payment for 7 days, it will be canceled.

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Regarding delivery

Customers in Japan

Delivery charge

All products can be purchased free of charge.

Product Shipping Timing

Shipping desired date and time zone can be specified.
If you do not specify, bank transfer: We will ship within 2 business days after payment is confirmed. Credit / Cash on delivery: We will ship within 2 business days after your order confirmation.
The reserve period is in principle "one week". If you can not pay within the deadline, we will cancel it.

About international delivery

Voter: EMS UPS

Since shipping costs are set by weight, we will measure the weight including packaging after ordering, and contact you separately. Depending on some dealings, it may be shipped by an international package.
Since the contract delivery company differs depending on the product shipping source, you can not choose the delivery company by customers. The time zone that can be specified for each delivery company is different. Even if time is specified, there are also things that can not be delivered within the specified time due to circumstances. We apologize for any inconvenience, but please understand and understand.

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About returns

About returned goods / defective products

In the case of "defective product / our product mistake", we will be paid. If you have an accident such as damage during delivery, please contact us.

Returned target

In the case of "Defective product, our product mistake"

Return time

It will be refundable if you contact within 7 days after purchase.

Return method

Please request a refund by email.
We will transfer the purchase price to the specified account within 7 days.

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About purchase

Purchase guarantee

Operating our products purchased with Raremy (Reaumy)Brand easy cityI will buy 100% by 100%. Please use it with confidence as it will be purchased if you want to get another product after purchase or no longer need.

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Contact Us

About inquiries

We accept inquiries about this site service, purchase, etc., call or email. Please feel free to contact us.

Email inquiry

info@raremy.tokyo

Inquiry from phone

0800-800-7091

Opening hours: 11:00 to 20:00 (except Saturday, Sun and Congratulations)

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